WATER/UTILITY BILLING CYCLE 

Day 1                                     Bill sent to customer

Day 16                                   Net payment due

Day 30                                   Gross payment due

Day 31                                   Past due notice sent (sent to owner & occupant)

Day 45                                   Shut-off notice sent (sent to owner & occupant)

Day 59                                   Scheduled shut-off date

Day 60-65                              Shut-off occurs ($30.00 shut-off charge added)