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Lender Phone Numbers 


Do you want to talk to your mortgage lender to work out a payment arrangement?  If you are having trouble making your monthly mortgage payment, this list of lenders may be helpful. When you call, have your loan number available.

Servicer Hotline

  • Aurora Loan Services    800-550-0509
  • Avelo Mortgage, LLC.    866-992-8356
  • Bank of America    800-846-2222
  • Carrington Mortgage Services    800-790-9502
  • CitiFinancial/Citi Trust Bank    800-422-1498
  • CitiMortgage Conv/FNMA    800-695-0384
  • CitiMortgage/Gov’t & Freddie Mac    866-272-4749
  • CitiResidential Customer Care    800-430-5262
  • Countrywide Home Loans    800-669-6650
  • EMC Mortgage, Inc.    877-362-6631
  • First Horizon Home Loans    800-364-7662
  • GMAC/Homecomings/ResCap    800-799-9250
  • Home Loan Services, Inc. (d/b/a First    800-500-5022
  • Franklin Loan Services and NationPoint Loan Services)
  • HomEq Servicing    888-270-6663
  • HSBC Consumer Lending    800-333-5848
  • HSBC Mortgage Services    800-365-6730
  • HSBC Mortgage Corporation    888-648-3124
  • JPMorgan Chase Prime Loans    800-446-8939
  • JPMorgan Chase Non-Prime    877-838-1882
  • JPMorgan Chase Home Equity    866-582-5208
  • JPMorgan Chase Default HPO Help Line    866-345-4676
  • Litton Loan Servicing    800-999-8501
  • National City Mortgage Corporation    800-523-8654
  • Nationstar Mortgage, LLC.    888-480-2432
  • Ocwen Loan Servicing, LLC.    877-596-8580
  • Option One Mortgage Corporation    888-275-2648
  • Saxon Mortgage Services    888-325-3502
  • Select Portfolio Servicing    888-818-6032
  • SunTrust Mortgage, Inc.    800-443-1032
  • Washington Mutual, Inc.    866-926-8937
  • Wells Fargo Home Mortgage    877-216-8448
  • Wells Fargo Financial    800-275-9254
  • Wilshire Credit Corporation    888-917-1050
 

 Quick Hits