Customer Service

  1. Emergencies

    Having a water emergency? This list of phone numbers will get you connected to us quickly.

  2. Identify Our Employees

    Learn how to distinguish official Water personnel from imposters.

  3. Pay Water Bill

    Sign up to pay your quarterly bill with our online payment service.

  4. Request Water Services

    Use the Dayton Delivers app to report water service issues, infrastructure problems, fire hydrant maintenance and more.

  5. Service Fees & Changes

    View a list of miscellaneous fees and charges for the Water Department.

  6. Start, Stop / Transfer Water Service

    The Water Customer Services can help you start, stop and transfer service.